Wednesday, August 6th 2025
Jill is FANTASTIC! She made traveling abroad for the first time in over 20 years easy and helped arrange accommodations when our connecting flight was canceled in Houston. While everyone else was scrambling to get a hotel we were already taken care of in a stressful situation. I HIGHLY recommend using Jill Franks! 
Jill is FANTASTIC! She made traveling abroad for the first time in over 20 years easy and helped arrange accommodations when our connecting flight was canceled in Houston. While everyone else was scrambling to get a hotel we were already taken care of… 
–Achlie R.
Tuesday, July 29th 2025
–Ariana E.
Tuesday, July 15th 2025
Thank you Jill! Can’t wait to use you again for this next cruise too!
–Jessica S.
Saturday, February 8th 2025
Jill is an excellent Personal Travel Planner. She is quick to respond to the myriad of questions that I always have. I have already referred her to several friends and family members who are now also taking advantage of her experience and expertise in the travel world. I tried to attach a photo, but the screen just locked up. Jill is an excellent Personal Travel Planner. She is quick to respond to the myriad of questions that I always have. I have already referred her to several friends and family members who are now also taking advantage of her experience and expertise in… –Teresa V.
Wednesday, January 1st 2025
Jill works tirelessly to give us the best experiences on our trips. We love her and use only her for all of our travel needs.
–DAVID B.
Monday, October 7th 2024
Communication
–Cynthia E.
Sunday, September 8th 2024
TLDR: use Jill to book all your vacations!!
We have used Jill twice for two amazing vacations. The first was an Avalon river cruise in Europe. (Highly recommend this cruise line! It was incredible.) And Jill was there every step of the way to help us plan a spectacular trip. She even helped us (late at night for her!) with dealing with flight delays and booking an overnight hotel stay.
Our second trip was a Norwegian cruise line trip to the eastern Caribbean. Jill helped us plan every single detail and was quick to respond to any of our questions. We can’t wait to book with her gain! TLDR: use Jill to book all your vacations!!
We have used Jill twice for two amazing vacations. The first was an Avalon river cruise in Europe. (Highly recommend this cruise line! It was incredible.) And Jill was there every step of the way to help us…
Tuesday, September 3rd 2024
–Tom S.
Wednesday, August 28th 2024
Cruise planners and my rep were great. However the excursions we did with cruise planners were not good. You should not even have one of them on your list for people to do- entire tour was terrible. Ship time and real time in each port was off by an hour causing issues making it to the first excursion in Key West- we had to met the excursion at their first place to see becuase the timing was off. Cruise planners and my rep were great. However the excursions we did with cruise planners were not good. You should not even have one of them on your list for people to do- entire tour was terrible. Ship time and real time in each port was off by an… –Kim K.
Wednesday, August 28th 2024
Jill was amazingly patient and really helped us figure out the best place to go! We had a great time and she was awesome
Friday, July 5th 2024
This note is long overdue but I wanted to thank you for all of your help with our first trip to Europe. Our plans worked out great and we enjoyed so many wonderful sights thanks to your help and advice. Our favorite hotel of all was Albergo Massanti in Verona, Italy. I highly recommend it to your future Italy travelers. It was so clean, so beautiful, and steps away, but tucked in a quiet spot, within easy walking distance to all of the action in central Verona. We can't wait to go back!
Thanks again! Michelle This note is long overdue but I wanted to thank you for all of your help with our first trip to Europe. Our plans worked out great and we enjoyed so many wonderful sights thanks to your help and advice. Our favorite hotel of all was Albergo Massanti in…
Monday, June 10th 2024
Jill is the best!
Monday, June 10th 2024
Very helpful and efficient
Monday, April 29th 2024
We had a great time on our cruise thank you for helping with all the planning to make it more enjoyable for us.
–Amanda B.
Sunday, March 3rd 2024
Jill was very knowledgeable, punctual, and communicative throughout the whole vacation planning process. We very much enjoyed our customized vacay and will continue to use her in the future!
–Ann M.
Tuesday, May 23rd 2023
Jill is amazing! Her patience, attention to detail and sincerity to clients are unbelievable.
Saturday, May 6th 2023
Jill made everything easy so we could just enjoy
Thursday, October 20th 2022
Jill is an amazing travel agent. She is so patient when we are pricing cruises (5 people instead of the standard 4) and then changing our ideas. I very much appreciate all of Jill's knowledge and count on her to inform me of things I may not be aware of. I love that she loves travel! Jill is an amazing travel agent. She is so patient when we are pricing cruises (5 people instead of the standard 4) and then changing our ideas. I very much appreciate all of Jill's knowledge and count on her to inform me of things I may not be aware…
Monday, June 20th 2022
Everything was amazing.
Friday, August 27th 2021
arranged a cruise for a group of girlfriends and it was great.
Tuesday, August 24th 2021
Booking with Jill was the best thing that I could’ve done. Going on a trip with multiple families is always tough but Jill made everything come together perfectly from flights to hotel stays. We will definitely be using Jill for our travel needs and reservations again! Booking with Jill was the best thing that I could’ve done. Going on a trip with multiple families is always tough but Jill made everything come together perfectly from flights to hotel stays. We will definitely be using Jill for our travel needs and…
Monday, August 23rd 2021
Jill is awesome. Once I told her what I was looking for she took care of everything even things I had no clue I needed. I will probably never try to book a vacation on my own again.
Monday, August 23rd 2021
Jill helped me and my friend find the perfect spot for our summer vacation! She also helped when I missed my flight in Germany!!!!
Monday, August 23rd 2021
Always interested in the client.
Monday, August 23rd 2021
I used Jill to book my honeymoon accommodations. She made the trip so smooth, from making sure transportation was taking care of, getting our flights changed last minute, dealing with my million & one questions, all in the middle of a pandemic. I couldn’t imagine planning a trip with out her. I used Jill to book my honeymoon accommodations. She made the trip so smooth, from making sure transportation was taking care of, getting our flights changed last minute, dealing with my million & one questions, all in the middle of a pandemic. I…
Monday, August 23rd 2021
great! very organized and communication is great
Wednesday, November 11th 2020
Jill knows so much about so many places! I feel confident she will provide the best itinerary every time we want to travel - no matter where we want to go.
Tuesday, November 10th 2020
Jill Franks is the absolute best travel agent! She has helped me with several trips and I wouldn’t trust anyone else.
Tuesday, November 10th 2020
Jill is amazing
Sunday, October 13th 2019
Jill is amazing. I travel internationally at least twice a year and Jill is a go to. At times I can search high and low for months to find the trip possibly a few hundred bucks cheaper. However, the guarantee she delivers, personal touches of service, knowledge, private transfers make Jill's packages the way to go.
My 1st trip with Jill a hurricane came to Costa Rica 2 days before we were due to arrive. Jill stayed in constant contact with us, our hotel and looked at 8 additional locations with sister properties for a party of 18.
My most recent trip with Jill due to unexpected personal circumstances she had to change our hotels, flights, and transfers. Jill did this all on the back end so we could continue to enjoy our vacation with no interruptions.
I would recommend Jill without reservation for all your travel needs.? Jill is amazing. I travel internationally at least twice a year and Jill is a go to. At times I can search high and low for months to find the trip possibly a few hundred bucks cheaper. However, the guarantee she delivers, personal touches of service,… –Sabrina B.
Friday, October 4th 2019
Wow!! Job well done! we had such a fabulous time on trip and were treated like royalty at The Sandals Royal Bahamian! Thanks again Jill!
–Leah S.
Friday, August 23rd 2019
If you’re thinking about taking trip, l absolutely recommend Cruise Planners - Jill Franks! Not only is she super responsive, and helpful, but she literally pours her heart onto ensuring she helps you plan the trip of your dreams! She recently helped Tommy and I as we booked our vacation and was so responsive even while we were out of the country. As if all her help wasn’t enough, she even gave us this cute “Irish Cream” candle to match our recent trip she helped us book. She’s just so thoughtful! ???? Adventure is out there, guys, and Jill is ready to help! If you’re thinking about taking trip, l absolutely recommend Cruise Planners - Jill Franks! Not only is she super responsive, and helpful, but she literally pours her heart onto ensuring she helps you plan the trip of your dreams! She recently helped… –Marilyn B.
Tuesday, August 13th 2019
Jill is fantastic !!! She listens very well to what her clients are looking to do and where they want to go, she is intuitive, great with details, and knows how to get you the most out of any trip, vacation, or other excursion you may be wanting to go on !!
I highly recommend Cruise Planners ! Jill is fantastic !!! She listens very well to what her clients are looking to do and where they want to go, she is intuitive, great with details, and knows how to get you the most out of any trip, vacation, or other excursion you may be wanting to go on…
Monday, July 1st 2019
Ms. Jill did a wonderful job of booking 12 of us on our cruise. Our rooms were together, dining coordinated and excursion information provided. - Thank you, Great Job Jill!!
–Elizabeth B.
Sunday, June 30th 2019
A shout out to Jill Franks for planning a wonderful family reunion for the us. Loved the smaller cruise ship, room selection was perfect & communication/directions/instructions we spot on. Thank you!
–Patricia M.
Monday, April 29th 2019
Thanks to Jill Franks for helping us book our first trip on the Carnival Vista. We just got back yesterday and it was our first time on the ship so she helped us find a good cabin location (Family Harbor section). And the kids loved the pool towels you left for them! Excellent choices! Thanks to Jill Franks for helping us book our first trip on the Carnival Vista. We just got back yesterday and it was our first time on the ship so she helped us find a good cabin location (Family Harbor section). And the kids loved the pool towels you… –Michelle P.
Sunday, April 7th 2019
I finally booked our Alaskan Cruise after several weeks of research and talking to 2 travel agents and Norwegian Cruise line directly - I booked through Jill Franks - She provided the info I needed in a couple days to make a decision that I had not been able to get in weeks with the other 2 -Maybe I was not asking the right questions but Jill new the info I needed to make a decision - I Highly recommend her
Thank you :) — with Jill Franks. I finally booked our Alaskan Cruise after several weeks of research and talking to 2 travel agents and Norwegian Cruise line directly - I booked through Jill Franks - She provided the info I needed in a couple days to make a decision that I had not been… –Cheryl j.
Monday, August 20th 2018
Thank you so much Jill for helping me out! We are headed to Cozumel, Grand Cayman, & Jamaica!!!???????????? 40 Days and counting...You are the absolute best Jill!!! You answer all my 1,000 questions! I feel so much better knowing you know what to do...cause I have no idea! Thank you so much Jill for helping me out! We are headed to Cozumel, Grand Cayman, & Jamaica!!!???????????? 40 Days and counting...You are the absolute best Jill!!! You answer all my 1,000 questions! I feel so much better knowing you know what to… –Amber G.
Thursday, July 12th 2018
Just got home from my 2 week European vacation with my kids that Jill Franks booked for me. This was a trip covering 4 countries that I knew I needed help with. Planes, trains, buses and hotels. ????. First time I had ever booked a vacation through a travel agent and so glad I did. The airline lost all our luggage and she worked tirelessly to help us find it. You can imagine the panic attack I had. Who loses a whole family of suitcases. ????. It took 4 days and I know many hours on the phone but she did not give up. THANK YOU. This is what customer support is all about and Jill is our hero. She is also helping me do all claims I need for reimbursement from the airline. Again job well done. Highly recommend and will use her again for my next adventure. Just got home from my 2 week European vacation with my kids that Jill Franks booked for me. This was a trip covering 4 countries that I knew I needed help with. Planes, trains, buses and hotels. ????. First time I had ever booked a vacation through a… –Susan P.
Monday, June 11th 2018
Joseph and I would just like to thank you for setting up our honeymoon. Costa Rica was absolutely perfect. You've made our trip so easy and care free. Thank you so much. We will definitely recommend you to all of our friends and family and will be booking with you again soon. Joseph and I would just like to thank you for setting up our honeymoon. Costa Rica was absolutely perfect. You've made our trip so easy and care free. Thank you so much. We will definitely recommend you to all of our friends and family and will be… –Marie T.
Sunday, January 28th 2018
There are not enough words to describe how amazing my travel planner, Jill Franks, is. Professional, efficient and super helpful are just a few words that I can use to describe her services. She works tirelessly to find the best deals and offers great advice for your trips. No one else can ever book my travel for me. She did an amazing job for our group. We’re already planning our next vacation. Thanks for being amazing Jill!!! There are not enough words to describe how amazing my travel planner, Jill Franks, is. Professional, efficient and super helpful are just a few words that I can use to describe her services. She works tirelessly to find the best deals and offers great… –LaKisha M.
Saturday, January 20th 2018
We were lucky enough to find Jill Franks through the recommendation of a neighbor and after working with her I’ll never look for another travel agent. Jill is everything you need: she helped us isolate the right trip for our family, searched many different options for accommodations, tours and flights. Jill is responsive (answering emails at all hours) and I knew she would have our back should we have problems during our trip. Our vacation in Kauai was absolutely perfect and although Jill could not control the weather (which was AMAZING), she controlled literally everything else and we were so grateful. I know there are many who feel a travel agent isn’t necessary in this day and age of Trip Advisor, but we always use one when traveling to someplace we’ve not been. From here on out I’ll use Jill no matter where we are going. We were lucky enough to find Jill Franks through the recommendation of a neighbor and after working with her I’ll never look for another travel agent. Jill is everything you need: she helped us isolate the right trip for our family, searched many… –Deb C.
Monday, December 12th 2016
Thank you Jill for taking care of all our arrangements for the cruise. We wouldn't have known what to do and when to do it. It was a great experience that we'll cherish forever. We are both looking forward to our next vacation; an all inclusive resort where we can just hang out on the beach and be beach bums. Thank you Jill for taking care of all our arrangements for the cruise. We wouldn't have known what to do and when to do it. It was a great experience that we'll cherish forever. We are both looking forward to our next vacation; an all inclusive resort… –Janice N.
